This seems like off-topic, but read on and you will see, what happens with Skype is not completely different to what happened to FH.
Hunderts of Skype users are complaining about the new version 5 which has been forced unto them. Yet again we see what happens if a company gets too dominant on the market and ceases to listen to the customers - whos voice was strong against it already during beta testing.http://forum.skype.com/index.php?showtopic=756073
There seems to be no one who would not agree that the new version 5 is a bad overhaul - an all new interface which brings the Mac version close to the look and feel of the windows version. Instead of the sleek and functional interface that was the Mac version until 2.8, they made it into a bulky big single window, with a confusing mix of functions and informations.